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Improving Public Health Processes: Developing Process Measures Aligned with the Public Health Quality Aims
Learning Areas:
Public health or related researchLearning Objectives:
Describe how process measures can be used for successful Quality Improvement.
Discuss how process quality links to the Nine Aims.
Qualified on the content I am responsible for because: I have a distinguished career as a health care quality leader with over 15 years of experience. I am currently the Group Vice President of Operations at Wellmark Blue Cross Blue Shield where I lead the continuous improvement effort.
Any relevant financial relationships? No
I agree to comply with the American Public Health Association Conflict of Interest and Commercial Support Guidelines, and to disclose to the participants any off-label or experimental uses of a commercial product or service discussed in my presentation.