Back to Annual Meeting Page		American Public Health Association 133rd Annual Meeting & Exposition December 10-14, 2005 Philadelphia, PA

Abstract #120658

Mary Brolin, PhD¹, Carol A. Seaver, MA², and Dennis Nalty, PhD². (1) Heller School for Social Policy and Management, Brandeis University, Schneider Institute for Health Policy, MS 035, 415 South Street, Waltham, MA 02454-9110, 781-736-5737, brolin@brandeis.edu, (2) American Institutes for Research, 100 Thomas Jefferson Street, Washington, DC 20007

Today's economic climate mandates and rewards cost-effective, performance-driven management. From large corporations and small nonprofits to State and Federal agencies, organizations are expected to demonstrate positive outcomes for the dollars they expend. Performance management—a data-driven process to help improve services and outcomes—provides a structure that promotes the development and delivery of high-quality products and services. In the substance abuse treatment field, the Single State Agencies (SSAs) are uniquely positioned to infuse performance management throughout the substance abuse treatment system to improve the quality of services, client satisfaction, and outcomes. This presentation will provide information to help States develop, initiate or enhance a performance management process. The information provided is based on a publication developed for the Substance Abuse and Mental Health Services Administration, Center for Substance Abuse Treatment through a technical advisory group process involving a number of State SSAs, researchers and Federal staff.

Learning Objectives:

• Attendees will learn about the benefits of performance management for public substance abuse treatment, will learn what data can be used for this purpose, and the steps required to design and implement a performance management system.

Keywords: Substance Abuse Treatment, Quality Improvement

Presenting author's disclosure statement:

I wish to disclose that I have NO financial interests or other relationship with the manufactures of commercial products, suppliers of commercial services or commercial supporters.

Recorded presentation