Back to Annual Meeting Page		American Public Health Association 133rd Annual Meeting & Exposition December 10-14, 2005 Philadelphia, PA

Abstract #120243

Casey Milne, Milne & Associates, LLC, Principal, Consultant, 262 NW Royal Blvd, Portland, OR 97201, 503-203-1025, casey.milne@comcast.net

The closing speaker will help participants distinguish between performance (or quality) improvement, research, and quality assurance. The presentation will emphasize the importance of the words we use and our work culture and their contribution to the results produced. Several examples will be shared of performance improvement work at the state, local, and program levels, along with descriptions of opportunities to apply improvement principles. The presentation will conclude with information about getting started, common pitfalls, challenges, and keys to successful improvement efforts.

Learning Objectives:

• See session objectives

Presenting author's disclosure statement:

I wish to disclose that I have NO financial interests or other relationship with the manufactures of commercial products, suppliers of commercial services or commercial supporters.

Recorded presentation