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4277.0: Tuesday, November 9, 2004: 4:30 PM-6:00 PM | |||
Oral | |||
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| To identify problem areas that need improvement so that we can create a healthier and open working environment leading to better employee satisfaction. | |||
| Learning Objectives: Learn the factors that affect employee well-being in creating healthy organizations and measure job satisfaction and identify ways that could better meet employees' and job expectations. | |||
| Gloria Brown McNeil, RN | |||
Employee satisfaction, indispensable factor for patient satisfaction ![[ Recorded presentation ]](/static/img/filetypes/16x16/wrf.gif){kind=small} Seval Akgun, Professor, Gamze Gunes, Quality Spec, Rengin Erdal, Professor | |||
| A methodological approach to assess performance of quality management program in health facilities based on client dissatisfaction index Miguel Madueño, MSc | |||
| Withdrawn -- Monitoring patient satisfaction using statistical process control Seval Akgun, Professor, Gamze Gunes, Quality Spec, Memnune Kavasoglu, Quality speciali, Rengin Erdal, Professor | |||
| Withdrawn -- Using clinical indicators to set priorities for quality improvement Seval Akgun, Professor, Hande Arslan, AssocProf, Funda Ergin, AssitProf, Ozlem Azap, Specialist | |||
| See individual abstracts for presenting author's disclosure statement and author's information. | |||
| Organized by: | Health Administration | ||
| Endorsed by: | Statistics | ||
| CE Credits: | CME, Health Education (CHES), Nursing | ||