303276
Community Health Workers and their use of Health Coaching to Increase Mammography Screenings
Trained by the University of California San Francisco's Center for Excellence in Primary Health Care, our CHWs aim to increase mammography screenings among Latina, African American, and Pacific Islander women. These women are served at Ravenswood Family Health Center, a federally qualified health center in East Palo Alto, California. Four integral components of health coaching are: Ask-Tell-Ask, Agenda Setting, Goal Setting, and Closing the Loop. Ask-Tell-Ask includes assesing knowledge and exploration of barriers. Agenda Setting allows the patient to contribute to the conversation by discussing what is important to her. Goal setting involves discussing preparation for appointment and confidence level in attending her appointment. Closing the loop is used to assess understanding of procedure and clarifying additional questions.
CHWs reported these techniques improved their interaction with the women, and enhanced confidence in keeping their appointments. Women who received health coaching were more likely to attend their appointment. No show rates among women who received coaching were lower as compared to those who did not. The results demonstrates the importance of training CHWs in health coaching to inform and motivate patients in becoming active participants in their healthcare.
A CHW will be involved in presenting this session.
Learning Areas:
Administer health education strategies, interventions and programsOther professions or practice related to public health
Systems thinking models (conceptual and theoretical models), applications related to public health
Learning Objectives:
Describe four health coaching techniques most useful to improve participation in mammography screening.
Explain the role of community health workers (CHW) in improving mammography screening
Keyword(s): Cancer Prevention and Screening, Community Health Workers and Promoters
Qualified on the content I am responsible for because: I have 7 years of experience in the area of breast cancer screening and prevention, beginning with the development and implementation of all breast health services at Ravenswood Family Health Center. I also hold a Master of Public Health, with an emphasis in community health, from San Jose State University.
Any relevant financial relationships? No
I agree to comply with the American Public Health Association Conflict of Interest and Commercial Support Guidelines, and to disclose to the participants any off-label or experimental uses of a commercial product or service discussed in my presentation.