Online Program

279168
Factors affecting job satisfaction among home health aides


Tuesday, November 5, 2013 : 8:42 a.m. - 8:54 a.m.

Seokwon Yoon, Health Service Policy and Management, University of South Carolina, Columbia, SC
Janice C. Probst, PhD, University of South Carolina, South Carolina Rural Health Research Center, Columbia, SC
Background: Home health aides are front-line workers in delivering home health care. Job satisfaction among these important workers has been associated with patient health outcomes and quality of services. Methods: We conducted a cross-sectional study using the 2007 National Home Health Aides Survey, a nationally representative sample of home health aides (n = 3,274). Structural equation modeling was employed to examine the latent relationships between personal backgrounds, organizational factors, job related characteristics, and job satisfaction. Results: Most home health aides were positively satisfied with their jobs. At the personal level, increasing age, being separated/divorced versus other conditions, and personal health were positively associated with satisfaction. Structurally, health insurance and training were positively associated with job satisfaction. Being trusted, having confidence in one's ability, and supervisor quality were significantly associated with satisfaction. SEM analysis suggested that personal factors were positively associated with attitude (â = .03, p<.05) and attitude was positively associated with job satisfaction (â = .30, p <.05). In addition, there was positive relationship between support and job satisfaction (â = .12, p<.05). Organizational support was positively related to attitude (â = .16, p<.05). The final model was a good fit for the data (x^2= 725.63, df = 85, p = 0.0000, CFI = 0.94, RMSEA = 0.048, the standardized RMR = 0.053). Conclusions: We emphasize the importance of providing health insurance as an option for workers and providing training that workers perceive to have value. Linking training to professional recognition and promotion might also be valuable.

Learning Areas:

Administration, management, leadership
Public health or related organizational policy, standards, or other guidelines
Public health or related research

Learning Objectives:
Identify the key factors that can influence job satisfaction among home health aides. Explain how home health agencies can support home health aides that effectively perform their tasks in organizations with high job satisfaction.

Keyword(s): Home Care, Workforce

Presenting author's disclosure statement:

Qualified on the content I am responsible for because: I conducted this study as a principal investigator and I provided major statistical skills to analyze the data. I am interested in conducting study for long term care facilities and the workforce. I have been involved in developing full model for job satisfaction and other relevant outcomes among healthcare workforce in long term care facilities.
Any relevant financial relationships? No

I agree to comply with the American Public Health Association Conflict of Interest and Commercial Support Guidelines, and to disclose to the participants any off-label or experimental uses of a commercial product or service discussed in my presentation.