Back to Annual Meeting

Back to Annual Meeting

APHA Scientific Session and Event Listing

Recorded presentation

Robert Weech-Maldonado, MBA PhD¹, Janice L. Dreachslin, PhD², Julie Brown³, Kelly Sand³, and Ron D. Hays, PhD³. (1) Department of Health Services Research, Management, and Policy College of Public Health and Health Professions, University of Florida, 101 S. Newell Drive, Room 4151, PO Box 100195, Gainesville, FL 32610-0195, (2) Management Division, Penn State Great Valley School of Graduate Professional Studies, 30 E. Swedesford Road, Malvern, PA 19355, (610) 648-3269, jld13@psu.edu, (3) The RAND Corporation, 1776 Main Street, PO Box 2138, Santa Monica, CA 90407

The national standards for culturally and linguistically appropriate services (CLAS) in health care set forth by the U.S. Department of Health and Human Services (DHHS) Office of Minority Health provide guidelines on policies and practices aimed at developing culturally responsive systems of care. Ultimately, the goal of CLAS is to improve access to health services for culturally diverse populations and ameliorate racial/ethnic disparities in health. The 14 CLAS standards are categorized into three themes: Culturally Competent Care (Standards 1-3), Language Access Services (Standards 4-7), and Organizational Supports for Cultural Competence (Standards 8-14). In a project funded by the DHHS Office of Minority Health (OMH), we developed a cultural competency assessment tool for hospitals (CCATH) based on OMH's CLAS standards. We describe the development process, which included a comprehensive review of available cultural competence assessment tools, input from managers and researchers in the field, pilot testing the initial draft of the instrument with five hospitals, and qualitative evaluation (focus groups and cognitive interviews) of a revised version of the instrument with potential survey respondents. The CCATH instrument will be made available to session attendees.

Learning Objectives: The participant will be able to

• Describe the CLAS standards.
• Discuss the process used to develop and validate the cultural competency assessment tool for hospitals (CCATH).
• Assess the potential uses of the CCATH for health services managers and researchers.

Keywords: Cultural Competency, Standards

Presenting author's disclosure statement:

Any relevant financial relationships? No

Recorded presentation