The 131st Annual Meeting (November 15-19, 2003) of APHA
The 131st Annual Meeting (November 15-19, 2003) of APHA
5012.0: Wednesday, November 19, 2003 - 8:50 AM
Abstract #55672
Tools for monitoring and training health care practitioners serving immigrant populations
Miguel Tirado, PhD, Institute for Community Collaborative Studies, California State University, Monterey Bay, 100 Campus Center, Bldg 86D, Seaside, CA 93922, 831-582-3967, miguel_tirado@csumb.edu and David Thom, MD, PhD, Department of Family and Community Medicine, San Francisco General Hospital, University of California, San Francisco, 1001 Potrero Avenue, San Francisco, CA 94110.
Learning Objectives:
This presentation highlights a recent study, funded by the California Endowment, which examines the feasibility and effectiveness of implementing cultural competency assessment tools and training modules designed for health practitioners serving immigrant populations. This study builds upon the comprehensive method of reporting and tracking cultural competent health care delivery developed by Drs. Miguel Tirado and David Thom at the University of California, San Francisco, and Stanford University. The specific objectives of the study were:
to design and test ongoing assessment and feedback tools to promote the cultural competency of providers serving diverse ethnic populations
to provide cultural competency training designed for the above mentioned health practitioners;
to examine the impact of this training and feedback on the practitioner's level of cultural competency; and
to assess the impact of cultural competency training and assessment on processes of care and health outcomes of immigrant populations. In the state of California, Medicaid managed care plans are contractually required to be culturally competent, yet many are uncertain how to proceed with this mandate, The results of this study will aid hospitals, health plans and their contracted providers to improve and monitor care of their culturally and linguistically diverse patients.
The learning objectives of this presentation are
to familiarize the audience with the challenge of assessing the cultural competency of health practitioners serving culturally and linguistically diverse immigrant populations,
to offer participants tools for them to monitor the quality of health care delivered to these patients, and
to introduce them to a training/behavior reinforcement intervention designed to increase health health providers' competency to care for culturally and linguistically diverse immigrants.
Keywords: Assessments, Cultural Competency
Presenting author's disclosure statement: Organization/institution whose products or services will be discussed: University of California, San Francisco I do not have any significant financial interest/arrangement or affiliation with any organization/institution whose products or services are being discussed in this session.
