Patient Flow Analysis (PFA), Centers for Disease Control and Prevention (CDC) software, documents patient (or client) flow and personnel utilization in individual outpatient clinic sessions. Session data identify problems in patient flow, assess staff and space needs, and calculate personnel costs per patient visit. Such data are integral in evaluating the efficiency of clinic operations in the Western world. Moreover, in developing countries, improving operations’ efficiency through application of Patient Flow Analysis may be critical. Rapid improvements in computing with Windows displacing DOS predicted the obsolescence of PFA v.2 (DOS). Consequently, in 1996, a meeting of experienced users requested that CDC produce PFA for Windows. WinPFA, CDC’s new PFA for Windows software program, resulted. CDC will present a case study, describing application of PFA to the integration of family planning services in a developing country (one of more than 26 countries where PFA has provided clinic-based data). The description will include a demonstration of WinPFA. The audience will assess the applicability of PFA to their work site, be able to list the 3 major elements for a PFA study design, and describe how they would conduct a study at their work site
Learning Objectives: The audience will assess the applicability of PFA to their work site, be able to list the 3 major elements for a PFA study design, and describe how they would conduct a study at their work site.
Keywords: Access and Services, International Health
Presenting author's disclosure statement:
Organization/institution whose products or services will be discussed: Centers for Disease Control and Prevention
I do not have any significant financial interest/arrangement or affiliation with any organization/institution whose products or services are being discussed in this session.