The Visiting Nurse Service of New York operates as Mobile Community Support Service in the Mott Haven Section of the South Bronx. The program's mission is to prevent the psychiatric hospitalization of youth through provision of family friendly and consumer collaborative mental health services. This service has piloted the use of a consumer progress note. The service provider and the consumer collaborate on completing a brief description of what was done during the session; the consumer also completes a checklist designed to measure treatment progress and consumer satisfaction. This program will first describe the consumer progress note. Outcome data will then be presented; this will include hospitalization rate, reduction of measurable risk factors, length of service, consumer satisfaction with outcome, staff satisfaction with outcome. Outcome data will be derived from comparing 30 cases in which the progress note was used with 30 comparable cases in which a routine progress note was used.
Learning Objectives: 1. Describe a consumer progress note. 2. Describe how a consumer progress note is useful to consumers, service providers, and researchers 3. Describe differences in outcomes in 30 cases in which the consumer progress note was used and 30 comparable cases in which a routine progress note was used
Keywords: Accountability, Child/Adolescent Mental Health
Presenting author's disclosure statement:
Organization/institution whose products or services will be discussed: Proposal is based on services provided by the Visiting Nurse Service of New York under contract to F.R.I.E.N.D.S., Inc., a federally funded community mental health program
I do not have any significant financial interest/arrangement or affiliation with any organization/institution whose products or services are being discussed in this session.